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Claims Helpdesk

We work closely with your employer to deliver a unique, high quality; tailored experience aimed at all of your health-related needs. As a member of an Employers Private Medical Insurance (PMI) scheme, should you need to make a claim, you can start the authorisation process here and we will contact you within 90 minutes.


Claims Helpline
0345 241 9876
(9 am to 5 pm weekdays)

It’s essential that you get in touch with us before attending any appointments, so we can make sure that your claim is covered under the terms and conditions of the policy before you incur any costs.

A PROMISE FROM MEC

MEC recognise that all claims are unique to the individual, whether they are simple and straightforward or more difficult to discuss without an advanced response, we realise the importance of delivering quick settlements in the most efficient manner to best suit employee needs and requirements.

With a wealth of industry experience, MEC has a specialist in-house claims team dedicated to assisting our clients in all aspects of the claims procedure, from initial authorisation, right the way through to prompt settlement of the resulting invoices. Our dedicated team works closely with each claimant to ensure that the experience runs as smoothly as possible, with MEC acting as the main point of contact throughout the process. 

  • Private Medical Insurance


    Communicating with medical insurers doesn’t always go according to plan, and with more complex claims procedures, it is the patient who suffers when things go wrong, in a time where they are most vulnerable and need the greatest support. With company medical insurance included in your benefits scheme, your business will benefit from lower rates of absenteeism and increased productivity. Not only does it help you to retain current employees, but it can also help attract new employees to your company.


    Private Medical Insurance Claims Helpline
    0345 241 9876
    (9am to 5pm weekdays)

  • Group Life Insurance


    As a business, losing a valued employee can be tough. Group Life Cover can offer a solution for businesses to help families after a loss. Also known as Death in Service, Group Life Cover forms a fundamental part of any successful employee benefits programme. The purpose of Group Life Cover is to pay out a tax-free lump sum to the family or chosen beneficiary of an employee, in the unfortunate event of their passing during their time with the company. 


    Group Life Insurance
    Claims Helpline
    0345 241 9876
    (9am to 5pm weekdays)

  • Income Protection


    Income Protection insurance is a crucial component of any successful employee benefits programme. Income Protection is designed to provide employees with the peace of mind that they will continue receiving an income in the unfortunate event that they are unable to work long-term due to illness or injury. The greatest advantage of Income Protection is that it can save businesses money on sick pay costs and the time and effort spent managing employee absence.


    Income Protection
    Claims Helpline
    0345 241 9876
    (9am to 5pm weekdays)

START YOUR CLAIM

We work closely with your Employer to deliver a unique, high quality; tailored experience aimed at all your health related needs. As a member of you Employers Private Medical Insurance (PMI) scheme, should you need to make a claim, you can start the authorisation of your claim here and we will contact you within 90 minutes.

It’s really important that you get in touch with us before attending any appointments so we can make sure that your claim is covered under the terms and conditions of the policy before you incur any costs.

    Personal Details

    Additional Information

    Have you seen a GP?

    Do you have a letter from your GP?

    Acceptance